If you have already gone through the troubleshooting process on the trouble shooting page or have spoken with us either on the phone or email and determined that your unit is not satisfactory, has a defect, or your simply not happy with the unit please follow the instructions below for returning all or part of your unit. Please keep in mind that returns for refund will be honored within 30 days of your purchase:

  1. Call or Email us so we know what's going on and can help problem solve or guide you on what to do next. We are extremely focused on serving our wonderful customers and really do want to make sure you have the best aroma diffuser in the world.  
    Phone 720 388 7339,  Email: info@aromis.co 
  1. If you are exchanging just part of your unit because it is having problems, have spoken with or emailed us about the issue, please follow the instructions below:‚Äč

Once your unit has been receved we will repair and send it back or issue your refund. Please keep in mind that if returning your unit for a refund, the unit must be cleaned and in like-new condition. We will take deductions if there are parts that are broken or damaged.  For this reason it is very important that you properly package your returns and possibly purchase insurance on the return. 

Return Address

6971 Hunter Pl.
Boulder, CO. 80301